For over a decade, Alachua’s InterMed has been a proven leader in the field of medical technology through its quality maintenance and repairs of medical equipment for healthcare facilities throughout North Central Florida, along with states all across the Southeastern United States.

Over the last five years, the company has also provided customers with a quality selection of medical equipment such as defibrillators, exam tables, surgical tables, X-ray machines, ultrasound, and monitors, along with many other essential items that are in demand from medical providers and hospitals. According to InterMed Biomedical’s President Rick Staab, the creation of the sales department stemmed from clients trusting the quality service performed on their equipment and the integrity the company offered.

InterMed has five companies that provide a variety of services to customers. Those services include biomedical, imaging, ultrasound, sales and service. Staab says InterMed always looks forward to providing quality service and equipment to their clients.

“We’re going to make the customer feel comfortable with how we do service.”

InterMed’s staff includes professionally trained service engineers who help clients meet their medical equipment needs. The company’s goal is to create and maintain lasting relationships with every client. InterMed’s numerous clients include national companies such as Siemens, Philips and General Electric.

The Biomedical and Imaging department provide a wide range of services such as repairs, consulting, and maintenance. InterMed’s Ultrasound department presents clients with servicing, parts, and technical support, along with training individuals for ultrasound equipment usage.

All these services are housed inside InterMed’s headquarters located at Alachua’s Progress Park. The Alachua office is home to dispatch, repair service, corporate administration, human resources and accounting. In addition, the location has a warehouse for storage of parts and medical equipment.

InterMed employs 80 staff members including staff that works at the company’s offices in Charlotte, North Carolina. However, a majority of the staff works out of InterMed headquarters, along with branch locations in Gainesville, Lake City, and Ocala.

Staab said the company plans to build a new office complex at a site next to its existing office. Once the building is complete the present site would become a parts and equipment warehouse.

Employees who work at the Alachua location have the good fortune of enjoying scenic bike and walking paths behind the office during breaks. In addition, InterMed has a gym where employees have the opportunity to get in a productive workout after a long workday.

Staab and his partners Dave Bauerle and Don Fletcher believe that the key to their success is their excellent staff and partners Don Fletcher and David Bauerle make his job easier in running InterMed’s daily operations.

Quality customer service is not the only thing InterMed excels in. The company also makes it a priority to be involved in community service. Over the years employees have participated with local cancer walks, along with volunteering for Haven Hospice and the Gainesville Jaycees.

“It’s real important to be a help in the community, and that’s what separates us from everyone else,” Staab comments.

One charity that InterMed has a particular interest in is Tyler’s Hope. Tyler’s Hope was founded after two of Rick Staab’s young children Tyler and Samantha were diagnosed with the neurological disorder Dystonia that affects the central nervous system by involuntary and often painful spasms of the muscles. The disorder presently has no cure.

The goal of Tyler’s Hope is to raise awareness of Dystonia, along with providing education on the disorder and establishing research for a cure. In addition, the foundation is looking for ways of providing treatments for people who have Dystonia. This year Tyler’s Hope has funded $300,000 towards Dystonia research.

Another facet that makes InterMed unique is its commitment for a clean environment. The company has contributed to office paper recycling for other tenants at Progress Park, and is in the development stages of having aluminum recycling for all businesses inside Progress. According to Staab, promoting a sound environment is an important aspect to InterMed’s business mission.

“We want to do everything for the environment.”

Healthcare is a constantly changing profession with advances in technology coming in a rapid pace. Staab thinks it’s important for employees to constantly educate themselves with technological advances before it becomes readily available to clients. Once employees learn about the new technology they instruct clients inside InterMed headquarters on how to use the cutting edge equipment.

Another example of InterMed’s commitment to education is the company’s assistance with Gainesville’s Santa Fe Community College’s biomedical engineering curriculum. In addition, InterMed offers jobs and internships for students and graduates of biotechnology programs.

Even though InterMed is on the leading edge of technology, Staab says the company exclusively does business in the Southeast because it has a strong reputation among its clients. Our customer relationships are 100 percent important. That’s why we stay in the Southeast because relationships turn into referrals.”

Prospective clients interested in InterMed’s services and products can call the company toll free at 1-800-768-8622 or on the web at www.intermed1.com.

Individuals who wish to learn more or donate to Tyler’s Hope can send donations to 13351 Progress Blvd Alachua, FL 32615. For more information log on to www.tylershope.org.