Best Hotel Experience of My Life

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by Trish Utter

WaldorfThe doorman greeted me with “Good Afternoon Ms. Utter are you checking into the Waldorf Towers?” The small but elegant lobby on 50th Street is reserved for Waldorf Towers guests only. The Towers takes up the top part of the famous Waldorf Astoria Hotel located in mid-town Manhattan.

The intimate lobby was full of staff awaiting your every whim. I am so used to long check–in lines but here you feel that you are, the only guest…in fact we were the only guests in the small lobby. I was given a little gold box of chocolates by the receptionist. My kids, Colt and Brooke and I were escorted up to our suite. From the beautiful fine wood elevator to the glittering chandelier lit hall way fit for a princess we knew this was not like any other hotel experience. Black and white photos of many movie stars, world leaders and royalty that have stayed at the Towers adorn the hallway walls.

The door swung open and there was what looked like a Parisian suite with a view of Manhattan that took our breath away. Two large bottles of water and four chocolate cupcakes were there to nibble on along with a thank you card from the staff.

An exquisite over stuffed couch, large desk with lots of outlets, paper, pens and anything else you might need. A wet bar, with fridge, which was more like a butler’s pantry area, mirrored French doors that led to a king bed room and a huge marble bath room fit for a princess. Every detail was taken into consideration. In the hall closet were two Waldorf umbrellas. In the bedroom were slippers and cotton dressing gowns of the highest quality and lots of hangers. Many hotels are slick and modern but this was just like staying at Windsor castle or maybe even the White House! The furnishings were so amazing that each piece must be worth thousands.

It is worth noting that every room in our suite had its own thermostat. This is great as you know how family can be. One likes it hot and another likes it cold.

When you stay at the Towers you have accesses to their Concierge floor. That means you get to visit the special lounge area in the morning for breakfast. They serve fruit, eggs, freshly made in house pastries, juice, coffee and anything else they can bring you. In the afternoon between noon and four they serve sandwiches, cakes and afternoon tea or coffee. This is all included in your room charge. The staff in here got to know us fast and upon our arrival they had everything we needed ready. That is what makes the level of service at the Towers so amazing. The staff know you by name and know what you want. One evening we asked a waiter where an outside restaurant was. Instead of giving us directions he took the time to walk us across the street to where we were going! The chamber maids were as quiet as mice. You never see a cart in a hallway. Not sure how they work this magic but they do. No one ever knocked on our door about making up our suite. Somehow they knew when we left…even if we were out for ten minutes we would return to a beautiful clean suite. Service, service, service!

Waldorf2This was not only the most luxurious stay I have ever had anywhere but surprisingly it was the quietest. What, in New York you say! Yes, I slept like a baby. Didn’t hear a thing during the whole stay. The bed….oh the bed! If I could have brought it home I would have. It felt as if I was sleeping on a cloud. Usually my back is killing me from hotel stays. This bed and the pillows were wonderful. I know I am gushing with compliments but it is all true.

In the main hotel lobby is the Peacock Alley Bar & Lounge. Music from the grand piano wafts the air. We sat there many times after walking miles sightseeing enjoying a drink and listening to the music. We also had the pleasure of dining in the Bull and Bear Steak House. The intimate, round booth gave you privacy and comfort. I had a famous Waldorf salad which was superb followed by a mouthwatering steak. Once again the service is unbeatable. Not only are the staff attentive they were all very happy.

As you all know I do a huge amount of travel writing but this by far was THE best hotel experience I have ever had.

Waldorf3Apart from all the fantastic hotel food you can also find very affordable meals right outside the property. Several times we ate from food trucks that are on every corner. These food trucks are very clean and you will see all the office workers dashing to get their lunch here. We found Indian, Chinese, breakfast food within a block of the hotel and great meals for under $8!

New York is huge so it is important to choose a good location. We were one block from St Patrick’s Cathedral on 5th Avenue and a block or two from Grand Central Station which is also full of restaurants and food vendors.

I honestly have never been so sad to leave a hotel. It was almost cruel to end my stay.

We met up with our Gainesville friend Paulette Raulerson and were trying to find ideas for things to do when we met NYPD officer Andrew who gave use great tips of what to see and where to eat. I can’t say enough about the people in New York as they were so helpful.

Waldorf4Everywhere you go there is something to see. The world famous store windows, street entertainers in Washington Square, a walk in Central Park. I encourage you to ask local people what you should see and do. The Diamond District is a unique area and also within walking distance from the hotel. Here you will find great deals on jewelry and get fantastic knowledgeable service. You can also sell your jewelry here.

We used Uber but we also found that taxi cabs were not much different in price and we never spent more than $20 per ride for all of us. The Subway was easy to use and cost us $3 each.

Big Bus Tours

The first thing I like to do in any new location is to take a tour with this company. We got on at Times Square and toured lower and upper Manhattan. You jump on or off at any of the many stops along the way. The guide tells you about local exhibits, history and even about who lives there. We rode around Central Park, through Times Square and then to Soho, the Village and around the 911 Memorial. This is an invaluable part of any vacation. BigBusTours.com

Metropolitan Museum of Art

You can spend months in here as there is so much to see. Something for everyone. Paintings, furniture, fashion, Egyptian artifacts and more. Brooke and I loved the fashion exhibit and Colt enjoyed the rooms that are set up like palaces with antique furniture. MetMuseum.org

Waldorf5Top of the Rock

The Rockefeller Center is within walking distance from the Waldorf. We would have missed this fantastic place if it hadn’t been for a chance conversation with a local New York police officer named Andrew who told us about it. He said we would really miss something great if we didn’t go up there so we did and Andrew was right. We took the elevator to the 67th floor. There were terraces all around with huge glass walls so you have un-obstructive views of every part of the city. We walked up to the 69th terrace and then to the 70th floor terrace where there is a complete 360 view of the city. TopOfTheRockNYC.com

On Your Feet

This Broadway show all about the life of Gloria and Emilio Estefan. The Latin music was so good that we were, on our feet dancing! Funny that here we were in New York seeing a story about a girl that grew up in Miami. Fantastic true story of a young Cuban girl’s chance meeting with Emilio and working together to create the Miami Sound Machine. All the objections the couple overcame and their wonderful love story. You just can’t sit still to this one. OnYourFeetMusical.com

CityPASS

You have limited time on vacation so if you don’t want to miss the most important attractions and you want to save 40% then this is a must. Attractions include the Metropolitan Museum of Art, Top of the Rock, Empire State Building and more. Some restaurant coupons as well as shopping. www.CityPass.com/NewYork

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